Reviews
We’re committed to delivering an outstanding sales experience for every customer.
But don’t just take our word for it—hear directly from homeowners themselves…
Posted onTrustindex verifies that the original source of the review is Google. Large selection in the store of installed, gas on fireplace inserts. Knowledgeable, friendly help by Sean and Darrian. A few spa tubs on display.Posted onTrustindex verifies that the original source of the review is Google. The Berkeley heat team generously referred me to their builders they worked with even though I didn’t buy a sauna from them. This did an amazing job installing the auroom Mira kit so I wanted to leave a positive review for both the Berkeley heat team and the builders (Vadim and Roman) who were awesome, highly detail oriented, and very thorough.Posted onTrustindex verifies that the original source of the review is Google. We had fireplaces installed from Berkeley heat in 2022. While it was a little tricky and took a while to get the right parts, the end result was fantastic. They also were wonderful with service a few years later when a piece got damaged.Posted onTrustindex verifies that the original source of the review is Google. These guys came highly recommended and I see why. They were prompt, excellent communication and were able to diagnose and repair the problem with our sauna quickly and effectively. Thanks so much for the excellent customer service!Posted onTrustindex verifies that the original source of the review is Google. We got our hot tub last year form BH. We had a smooth experience with all our questions answered. They recommended installers and an electrician. I've been in a few times the past year with random questions and they are always cool to answer(eventho they are quite busy). I recently had a part that snapped off(a mystery) and they just handed me a new part that installed myself. easy peasy.Posted onTrustindex verifies that the original source of the review is Google. Great product! I love my new gas fireplace. It provides heat and ambiance. Thanks.Posted onTrustindex verifies that the original source of the review is Google. From the time I first entered, at the recommendation of a friend, Nic and Darrian were very helpful, relaxed (not high pressure sales), knowledgeable and informative about what I would need to have the best hot tub purchase and installation experience. That said, I am THRILLED with my hot tub and use it nearly every single day. I highly recommend shopping at Berkeley Heat if you're looking for a hot tub (or fireplace) in the Bay Area.Posted onTrustindex verifies that the original source of the review is Google. We are loving our Finnleo sauna. Berkeley Heat referred us to their installer who did an assessment of our space to help us figure out what we needed to prep our yard for a suitable placement for the sauna. (We needed to redo a side yard first). The installer Vadim was a pleasure to work with—professional, on time, answered questions and was overall a great resource for making our project happen. Would definitely recommend.Load more